Helping businesses deliver excellent customer experiences with proven support, empathy, and tech skills.
I specialise in remote customer service and IT support.
With 4+ years of experience helping teams solve problems, improve processes, and keep customers happy, I’m ready to bring that same dedication to your business.
2X Customer Service Award Winner.
With a strong interest in ustomers and a passion for technology, I have spent the past four years working as a Customer Support Specialist, providing support for enterprise and mobile applications across global teams.
Spearheading L1 support request for digital technologies, enhancing user experience for farmers and employees. (Feb 2025 – Present at OFI)
Served as the SAP and digital application support lead for the ofi cashew business, across 20 remote locations. (Oct 2023 – Feb 2025 at OFI)
Delivering mobile application support, enhancing user experience and operational efficiency with the ofi Cocoa Business. (Oct 2021 – Nov 2023 at OFI)
Obed consistently went above and beyond as a Customer Support Specialist, providing timely solutions and clear communication that made complex systems easy to navigate.
Working with Obed has been a pleasure. He consistently goes above and beyond to resolve issues quickly and professionally.
