Professional Journey

A career built around technology, problem-solving and helping people succeed with digital tools.

I’m a digital technology professional with experience across mobile application support, digital application support, user training and digital adoption, alongside a longstanding background in web technologies and WordPress.

My work combines technical problem-solving with customer support, communication and a focus on helping people use business applications effectively.

Professional profile
I have developed my technology career through hands-on experience, continuous learning and practical problem-solving.

My journey began with web development and gradually expanded into business applications, application support and digital adoption. Working in these areas has helped me develop a broad understanding of technology, from building digital experiences to supporting the people who depend on them.

Career timeline & Work Experience
I enjoy work that connects technology with people and business needs, particularly roles involving application support, customer experience, digital adoption, technical communication and user enablement.

SPT Support and Adoption Lead(Ghana, Burkina Faso, Uganda & DRC)
OFI · February 2025 – Present
In my current role, I support the effective use and adoption of digital applications within the organisation’s business environment.

SAP and Digital Application Support Officer
OFI · October 2023 – February 2025
I supported business applications, helping users resolve issues and work more effectively with the digital tools available to them.

Mobile Application Support, IT
OFI · October 2021 – November 2023
I supported users of mobile applications, assisting with technical issues, application use and problem resolution.